Support

You can reach our support team by email for any questions about the app, technical issues, bugs, billing or subscription questions, or help with your account.

To help us resolve your issue as quickly as possible, please include:

• A clear description of the issue or question
• The steps you took before encountering the problem (for bugs)
• Screenshots or a screen recording showing the issue
• The email address linked to your Finchie account
• The date and time the issue occurred, and your app version

The more complete and clear your report is, the faster our team can investigate and respond.

Many common questions — like supported currencies, data privacy, and our iOS timeline — are answered on our FAQ section.